Keep In Touch WITH PALMINAIRE – PERSONALISE YOUR ORDER – A BECOME PALMINAIRE SHOP

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info@palminaire.com

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FAQ

Frequently Asked Questions

How long Before my shipment arrives?

Shipment with tracking / Secure fragile shipment

Normal orders

BENELUX: Within 2-3 Working days

EUROPE: Within 5-8 Working days

Pre-order: Displayed at the product page with (PRE) Sended at the end of each month

How can the Authenticity of the product be verified

Included is a Warranty Certificate which clarifies the autenticity of the Pattern lightbox or the lightbox. Each product Certificate is Unique. Personaly made by Simon van der Palm

How do I Install my Lampshade?

For moreinformation see the Instruction page. It is explained for eacht type of ceiling and kind of use. The instructions will be delivered in a QR-Codeon your Certificate

Who and What is Palminaire

Palminaire is started by Simon van der Palm. Simon van der Palm is the owner and designer of palminaire Lamps and webshop

What is incuded by the lampshades?

Included is the lampshade itself, a warranty certificate, a velvet dustbag with barcode, two different ceiling caps, messing parts and all the materials that are needed for installation.

I want to Become a member of Palminaire or do a Collab

Every month there will be a new collection or Collab. Feel free to contact us.

What is a pattern Lightboc?

A Pattern Lightbox is a Wooden lampshade with a lasercutted print and a print on the outside. The inside is always white. So its reversible to use. Depends on your mood. Also Sustainable because of small shipment and buildable pieces.

When is a new collection coming out?

On the first day of each month there will be a new collection visible. 

Interior inspiration

Follow Palminaire on Instagram for interior inspiration

How to take care for the product?

Use the instructions manual

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